Delivery Information

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

• We offer international shipping to most countries.

• Shipping cost is calculated at checkout and depends on the weight, amount and destination of the order;

• We guarantee the sending of your order within 30 days from the date of payment;

• Please make sure that all addresses and customer information are completed before paying. Please write the phone number with country code through "+";

• 39bullets will make every effort to deliver your order within 3-4 weeks of purchase. However, international orders may take longer to arrive due to customs clearance and other factors beyond our control;

• 39bullets reserves the right to change the warehouse (country) of sending your order, for faster delivery;

• 39bullets is not responsible for any customs fees, import duties or other fees that may be charged on international orders. The recipient of the parcel is responsible for paying any such fees;

• Check order status and track number in your account on our website;

• Check your e-mail (in particular the SPAM folder), we recommend adding our address to the list of trusted addresses.

Regional comments:

• For clients from the Netherlands - send your permission (document) that the state issued to you by mail, we will print it out and attach it to the main documents for the Dutch customs;

• If you know about the regional requirements of the country of the recipient of the order, please let us know so that we can attach the necessary documents.